Our insurance is the best available. We’re not “just” a bonded cleaning service, but have liability, crime and employee accident coverage. Your home, our team members and The Maids are included in the coverage. If you’d like, we will send you a certificate validating our insurance.

It’s your choice. Many customers of our house cleaning service prefer to give us a key. Others leave us a key in a safe place each visit. Alarm systems can either be left off or you can give us entry/exit codes. By far, the most efficient and problem-free way for everyone is for you to give us a key and alarm codes.

In the unlikely event your key is lost, there are no labels of your address or phone number. And, we’re insured for key replacement and re-keying your locks.

Please let our office manager know what you would like done and we will do our best to accommodate.

The Maids will always arrive at your home in one of our yellow company cars with our own cleaning products and equipment. All of our products are environmentally-preferable and are safe for small children and pets. Visit our Healthy Touch® page for more information about the products our cleaning service team members will use in your home.

We make every effort to have the same cleaning service team in your home. Occasionally there may be a change in a team member due to illness. The Maids team leader’s job is to learn your home and to teach the team members to deliver the quality that you would expect.

Team members are trained before they’re permitted to enter your home. Training continues as we learn about new products/methods and to reinforce prior training. Each team includes a Team Leader to see that cleaning tasks are correctly completed. Managers make periodic visits to homes to ensure we’re meeting cleaning service commitments. We even have a person dedicated to Quality Assurance and Training.

All employees of our cleaning service are required to fill out Form I-9, the employment eligibility verification form, and provide necessary employment eligibility documentation, before starting work.

Payment is due at time of service. You may pay by cash, personal check, ACH, MasterCard, or Visa credit cards. If you aren’t home during our first visit, we will ask you for the full estimated amount. If it takes less time than we estimated, we will refund the difference or apply it to our next visit, as you prefer. On regularly scheduled visits, we ask you to leave payment on the kitchen countertop. If you prefer to pay by credit card, we will handle that process from our office.

Yes. The most frequent amount is $480 which provides for 2 hours cleaning by a 4 person team, or 2 hours and 30 minutes by a three person team. Typically this allows for an initial deep cleaning service of approximately 2,000 square feet.

Hiring a professional cleaning service like The Maids is definitely worth it. Our experienced team ensures a thorough and efficient cleaning, saving you valuable time and effort. We use advanced cleaning techniques and eco-friendly products, promoting a healthier environment. With The Maids, you can enjoy a spotless home without the stress, enhancing your overall well-being. Plus, it allows you to focus on more important aspects of your life, making it a valuable investment in your time and peace of mind.

A house cleaning service from The Maids ensures a comprehensive and health-focused approach. Using a backpack vacuum with HEPA filtration and an EPA-approved commercial disinfectant, we cover all rooms, disinfect high-touch areas, dust baseboards and furniture, and clean floors and upholstery. Kitchens are thoroughly sanitized, including sinks, countertops, appliances, and floors. Bathrooms receive attention with sink and toilet cleaning, tub, shower disinfection, and floor cleaning. Special project services, like carpet cleaning and decluttering, are also offered. The Maids’ services can be customized, with options for first-time deep cleans, weekly, bi-weekly, or every four-week services. The team is pet-friendly, if your pet is people friendly, ensuring a personalized cleaning plan that suits your needs. The health and safety of your family are a top priority. With a focus on thorough, detail-oriented cleaning, The Maids ensure a spotless and healthy home environment. For a cleaner, healthier home, contact The Maids.

When hiring a cleaning service, consider the following factors:

Reputation and Reviews: Look for a cleaning service with a positive reputation and good customer reviews. Check online platforms or ask for references.

Experience: Choose a cleaning service with experience. Experienced cleaners are likely to be more efficient and have a better understanding of various cleaning needs.

Services Offered: Ensure the cleaning service offers the specific services you need. Whether it’s regular cleaning, deep cleaning, or special projects, make sure they meet your requirements.

Customization: A good cleaning service should be able to customize their cleaning plans to suit your preferences and needs.

Insurance and Bonding: Check if the cleaning service is insured and bonded. This protects you in case of any accidents or damage to your property.

Cleaning Products and Equipment: Inquire about the cleaning products and equipment they use. If you have specific preferences or if you’re concerned about eco-friendly products, ensure they align with your expectations.

Pricing Structure: Understand the pricing structure. Whether it’s hourly rates or flat fees, make sure you are comfortable with the pricing and that there are no hidden costs.

Professionalism: Professionalism is key. Look for a cleaning service with well-trained and courteous staff. A professional approach reflects in the quality of service.

Communication: Effective communication is essential. Choose a cleaning service that is responsive, listens to your needs, and communicates clearly.

Flexibility: Life can be unpredictable, so it’s beneficial to have a cleaning service that is flexible with scheduling and can accommodate your changing needs.

By considering these factors, you can make an informed decision and choose a cleaning service that aligns with your expectations and requirements.

The frequency of hiring a maid service depends on individual preferences, lifestyle, and cleaning needs. The Maids offer flexible scheduling options, including weekly, bi-weekly, and every four-week services. Additionally, they provide first-time and occasional deep cleans, allowing customers to customize a cleaning plan that suits their requirements. Whether someone prefers regular maintenance or occasional deep cleaning, The Maids can tailor their services to meet the unique needs of each customer. Ultimately, the decision on how often to hire a maid service is a personal one, and The Maids aim to accommodate diverse schedules and preferences.

The purpose of environmentally friendly cleaning, as emphasized by The Maids of the Triad, is centered on health, safety, and environmental responsibility. This type of cleaning involves the use of environmentally friendly cleaning products and methods, reducing the reliance on harsh chemicals that can have adverse effects on both human health and the planet. The Maids employ an Ultimate Healthy Home Cleaning Process that integrates EPA-approved disinfectants, environmentally safe cleaning products, and a systematically engineered cleaning method. This approach prioritizes the well-being of their clients by minimizing exposure to harmful substances while contributing to sustainability. The purpose of environmentally friendly cleaning aligns with a broader commitment to creating a clean and healthy living environment for clients while minimizing the ecological footprint of cleaning activities.

Firstly, well-treated employees are more likely to be motivated and committed to delivering high-quality service. Secondly, it reflects positively on the company’s values, indicating a commitment to ethical business practices. Additionally, a company that invests in its staff typically attracts and retains skilled and trustworthy cleaners, contributing to the overall reliability and professionalism of the cleaning service. Lastly, a happy and well-compensated workforce often translates to better customer service and satisfaction, creating a positive experience for both employees and clients.